Frequently Asked Questions

Everything you need to know about our signature softness and service.

How should I care for my LAKE pajamas?

To maintain the integrity of our signature Pima cotton, we recommend machine washing on a cold, delicate cycle and laying flat to dry. This prevents shrinking and preserves the softness of the fibers.

What is your return policy?

We accept returns of unworn, unwashed, and unaltered items with original tags attached within 30 days of purchase. Please note that items marked as Final Sale cannot be returned or exchanged.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs duties.

How do I determine my size?

LAKE pajamas are designed with a relaxed fit for maximum comfort. We provide a detailed size guide on each product page, but if you are between sizes, we generally recommend sizing up as Pima cotton may experience slight shrinkage if heat is applied during drying.

Can I change or cancel my order after it is placed?

We aim to process orders as quickly as possible. Once an order has been placed, we have a very limited window to make changes. Please contact our customer service team immediately to see if an adjustment is possible.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Shop Pay for a faster checkout experience.